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Organization Branding

Customize your organization's appearance across the Axvero platform to maintain brand consistency and provide a professional experience for your clients and team members.

Note: Only administrators can update organization branding. Branding changes are visible to all users and clients.

Overview

Organization branding allows you to personalize the Axvero platform with your company's visual identity. This includes logos, colors, email templates, and client-facing portal customization to ensure a seamless brand experience.

Branding is divided into:

  • Basic Branding: Logo, primary color, and email template header/footer (available to all plans)
  • Advanced Branding: Full color scheme, multiple logo variants, portal customization, white-labeling, and advanced asset management (available on select or enterprise plans)

Basic Branding

Upload and manage your organization's logo for consistent branding across the platform.

Logo Requirements

  • File formats: PNG, JPG, SVG (recommended)
  • Maximum file size: 2MB
  • Recommended dimensions: 200x60 pixels (landscape) or 100x100 pixels (square)
  • Background: Transparent background recommended for PNG/SVG files
  • Resolution: High-resolution for crisp display on all devices
v2.0

Where Your Logo Appears:

  • System header (top navigation bar)
  • Email signatures (system-generated emails)
  • PDF documents (header of generated reports and documents)
  • Login page (organization-specific login pages)

Upload Process

  1. Go to SettingsOrganizationBranding
  2. Click "Upload Logo"
  3. Select your image file
  4. Preview the logo placement
  5. Click "Save Changes"

Basic Color Customization

Primary Color

Set your organization's primary brand color to customize navigation, buttons, links, and accent elements.

Color Selection

  1. Navigate to SettingsOrganizationBranding
  2. Click on the "Primary Color" selector
  3. Choose from color palette or enter hex code
  4. Preview changes in real-time
  5. Click "Apply Color"

Supported Color Formats

  • Hex codes: #1a73e8, #ff6b35
  • RGB values: rgb(26, 115, 232)
  • Color names: blue, red, green (basic colors only)

Email Template Branding

Customize the basic appearance of system-generated emails.

Email Header

  • Organization logo automatically included
  • Primary color applied to header background
  • Organization name displayed prominently
  • Organization contact information
  • Standard disclaimer text
  • Unsubscribe links (for marketing emails)

Advanced Branding v2.0

Note: Advanced branding features are available on select or enterprise plans. Contact support for upgrade options.

Complete Color Scheme

Extended Color Palette

Customize multiple brand colors for comprehensive theming:

  • Primary, Secondary, Accent
  • System Colors: Success, Warning, Error, Info
  • Neutral Colors: Background, Surface, Text Primary, Text Secondary

Advanced Logo Management

  • Multiple logo variants (main, icon, white, monochrome)
  • Automatic logo selection based on background
  • Responsive logo sizing and high-DPI support

Client Portal Branding

  • Branded URLs (custom domains)
  • SSL certificates and DNS configuration
  • Custom welcome page, navigation, footer, and help section

Email Template Designer

  • Drag-and-drop visual editor
  • Pre-built templates
  • Brand consistency (colors, fonts)
  • Preview modes (desktop, mobile, print)
  • Dynamic template variables (e.g., {organization_name}, {client_name})

Document Branding

  • PDF template customization (letterhead, footer, color scheme, typography)
  • Branded application forms, reports, certificates, and letters

White-Label Options Enterprise

  • Remove Axvero branding
  • Custom platform name, login page, and URLs
  • Advanced CSS and layout modifications
  • Branded help documentation

Brand Guidelines and Best Practices

Logo Best Practices

  • Use simple, scalable, high-contrast designs
  • Avoid low resolution, distortion, or poor contrast
  • Keep logo usage consistent across all touchpoints

Color Scheme Best Practices

  • Ensure sufficient contrast for accessibility (WCAG compliance)
  • Test color combinations for color blindness
  • Document brand guidelines and test across devices

Managing Brand Assets

Asset Organization

  • View and update current logo
  • Upload history and file information
  • Store multiple logo versions and brand elements (advanced plans)
  • Version control and usage guidelines
  • Role-based access for asset management

Brand Approval Workflow v2.0

  • Review and approval process for brand changes
  • Preview mode and rollback options
  • Change notifications and audit trail

Technical Specifications

Supported File Formats

  • Images: PNG, JPG, SVG (recommended)
  • Advanced: WebP, AVIF (advanced plans)

Performance Considerations

  • Automatic file compression and CDN delivery
  • Efficient caching and progressive loading

Troubleshooting & FAQ

Q: Why can't I upload my logo?

  • Check file format, size, and resolution. Only PNG, JPG, SVG under 2MB are accepted.

Q: Why aren't my color changes visible?

  • Try clearing your browser cache or refreshing the page. Ensure you clicked "Apply Color".

Q: Can I revert branding changes?

  • Yes, use the asset history or contact support for assistance.

Q: Who can update branding?

  • Only administrators with branding permissions can make changes.

Q: Are advanced branding features available to all plans?

  • No, some features require an enterprise or upgraded plan. Contact support for details.

Your brand is crucial for professional credibility and client trust. Use these branding features to create a cohesive, professional experience that reflects your organization's identity across all client interactions.